Frequently Asked Questions

GustoDigits is an online platform that provides access to virtual phone numbers for supported countries and services. Depending on availability, these numbers may be used to receive SMS verification codes for permitted purposes.

Learn more on our About Us page.

A virtual number is a phone number provided through an online service rather than a traditional SIM card that you personally insert into a phone. The available features and duration of access depend on the specific number and service selected.

If the service is available on the platform, the general process is:

1. Open the GustoDigits website and sign in or create an account if required.
2. Choose the country and service you need from the available options.
3. Review the displayed price and order details before confirming.
4. Follow the instructions on the platform to view your order and check for an SMS code.

The exact steps may vary depending on the features currently available on the website.

Supported countries and services can change depending on provider inventory and availability. Please check the options displayed on GustoDigits before placing an order. A country or service may not always have numbers available.

No. Third-party websites and apps decide which phone numbers they accept. Some platforms may reject virtual, VoIP, recycled, or previously used numbers, even when a number is available through GustoDigits.

We cannot guarantee that every third-party platform will accept every number.

There can be several reasons, including:

• The third-party service has delayed or failed to send the SMS.
• The selected number or service is experiencing a temporary issue.
• The third-party platform does not accept the number.
• The number's activation or availability has changed.

Check the order status and follow any instructions shown on the website. If the issue continues, contact support with your order reference. Do not share your account password or other sensitive login details.

First, check the order status and any message displayed by the website. If the order appears unsuccessful or the service was not delivered, contact support with your order reference, the selected country and service, and a brief description of the problem.

Any applicable refund or wallet adjustment will be handled according to the circumstances of the order and our Refund Policy.

Refund eligibility depends on the order status, whether the service was delivered, and the reason for the request. Completed or used services may not qualify for a refund. Please review the full Refund Policy before placing an order.

If you believe an order qualifies for review, contact support with the order reference and relevant details. Do not assume a refund has been approved until it is confirmed.

You can reach GustoDigits support through the following channels:

• Email: Nwsgstn@gmail.com
• WhatsApp: Message GustoDigits on WhatsApp
• Telegram: @GustodigitsSupportbot

For order-related issues, include your order reference and a clear explanation of the problem. Never send your password or secret authentication details.

Not necessarily. The duration of access depends on the type of number and service purchased. Some numbers are provided for a limited activation period and may not remain accessible afterward. Check the order details before purchasing.

Do not rely on a temporary number as the only recovery method for an important personal account.

No. SMS delivery can depend on the number provider, network conditions, and the third-party service sending the message. GustoDigits cannot guarantee that every requested verification code will arrive or that every platform will accept a number.

If a code does not arrive, check the order status and contact support if you need assistance.

You must use the platform lawfully and in accordance with our Terms and Conditions and the rules of the relevant third-party service.

Fraud, impersonation, harassment, unauthorized access, and attempts to bypass security or verification controls are not permitted.

Information handling depends on how you use the platform and the information required to provide its services. Please read our Privacy Policy for details about information that may be collected, how it may be used, and your available privacy choices.

To help support understand the issue, provide:

• Your order reference, if applicable.
• The country and service selected.
• The approximate time the issue occurred.
• A screenshot of the error, if safe and relevant.
• A short explanation of what happened.

Do not send passwords, payment card details, secret keys, or verification codes that could give someone access to your accounts.